Entering 2021, people have carried lessons from the experiences of the previous year. Since the Covid-19 outbreak, people have embraced the new way of life characterized by lockdowns and self-isolation. People in business have been hardly hit and especially those in the hospitality sector. The number of people going on holidays has declined, making it bad for business for hotels and transport companies.
Before the pandemic, many people weren’t keen on hygiene. To fight the deadly disease, people have had to observe precautions such as hand washing. For restaurants and other hospitality premises, individuals have become used to cleaning their hands and using hand sanitiser. In 2021, people are continuing with hygienic practices despite the presence of a vaccine.
The hospitality scene has faced challenges during this period. Currently, most if not all hospitality service providers have embraced the online platform. Services that can be delivered online are now a mainstream mode of operation. To book trips and lodging facilities, one can visit a hospitality company platform and get the services required. This has helped to reduce congestion at the reception desks of the facilities, thereby the spread of the virus.